Privacy Policy
Last updated: August 9, 2026
Doba Pizza, operated by Spinor Services, respects your privacy. This policy explains how we handle your data when you order from us or interact with us through our website and WhatsApp services. By using our services, you agree to this policy.
1. Information we collect
We collect the information needed to process orders and provide our services:
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Order & delivery data: your name, phone number, and address.
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Transaction details: items ordered and payment records.
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Communication data: your interaction history through our website, email, or WhatsApp.
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Technical data: IP address and cookies needed for site functionality.
2. WhatsApp Business API data handling
By interacting with our WhatsApp channels, you agree to the following data handling practices.
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Consent: we only send messages to people who have provided their phone number and consented to receiving updates.
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Processing: data is transmitted securely through Meta Platforms, Inc. using the official WhatsApp Business API.
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Third-party boundaries: we do not sell or share your data with unauthorized third parties.
3. Payment information
Payments are handled by secure third-party gateways, such as Razorpay and Cashfree. We do not store sensitive payment details.
4. How we use your information
We use your information to process orders, facilitate delivery, send automated updates through WhatsApp, and improve our services.
5. Sharing your information
We share data only for legitimate business purposes:
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With authorized service providers, including our kitchen and delivery teams.
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With Meta Platforms, Inc. to transmit WhatsApp messages.
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When required to comply with legal obligations.
6. Data retention & security
We retain data only as long as necessary for business or legal purposes, using industry-standard security measures.
7. Your choices and opt-out rights
WhatsApp opt-out: reply "STOP" to any message to stop receiving updates.
Data rights: contact us to access, correct, or delete your data.
8. Contact us
For privacy questions or data requests, email gkola@spinor.co.in or call +91 80190 67722.
Address: Tower A-A2902, Sumadhura's The Olympus, Nanakramguda, Golconda, Hyderabad - 500008, Telangana.
Doba Pizza
Operated by Gowtham Kola (Individual Proprietor)
A Spinor Services community-commerce brand.
© Spinor Services. Doba Pizza, operated by Gowtham Kola.
Hyperlocal food commerce.