Privacy Policy
This Privacy Policy explains how Spinor Vendor collects, uses, stores, and shares information when you use the app. By using the app, you agree to the practices described in this policy.
1. Information We Collect
- Account and profile information: name, phone number, email, and business-related profile data.
- Operational data: kitchen details, menu data, add-ons, customizable options, promotions, orders, and revenue-related records.
- Device and technical data: device type, operating system, app version, and basic diagnostic information.
- Files and media: images you upload for menu or profile content.
- Location data: location access may be used for business setup or operational features where enabled.
- Bluetooth and peripheral data: Bluetooth access is used for supported printer connectivity and invoice printing workflows.
2. How We Use Information
- Authenticate your account and keep your session secure.
- Provide vendor dashboard features and manage business operations.
- Process and synchronize orders and related workflow data.
- Enable optional device features such as camera, media upload, location, notifications, and Bluetooth printing.
- Maintain app reliability, security, and performance.
3. Permissions We May Request
- Camera / Photos: to capture and upload menu or profile images.
- Location: to support location-linked business features where applicable.
- Notifications: to deliver order or operational updates.
- Bluetooth: to discover/connect supported printers and print receipts or invoices.
4. Data Sharing and Service Providers
We may share information with trusted service providers strictly to operate the app, such as backend hosting, authentication, data storage, and file upload services. We do not sell your personal information.
5. Data Retention
We retain data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
6. Data Security
We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
7. Your Choices
- You may review or update your account and business information in the app where available.
- You can control device permissions through your device settings.
- You may request account-related support or data requests by contacting us.
8. Children’s Privacy
This app is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children.
9. International Processing
Your information may be processed and stored in countries other than your own, subject to applicable legal requirements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.
11. Contact Us
For questions or requests related to privacy, contact:
Email: privacy@spinor.app